| The candidate will join Imaging Product Group deployed in Europe, USA & Asia and designing, manufacturing and delivering Imaging and Photonics solutions for consumer, automotive or medical segments. The candidate will be integrated in a dynamic team in charge of Product Quality activities at both New Product Introduction & Mass Production phases.
In the New Product Introduction phase, the candidate will be in charge of :
1. Defining, setting-up, following-up and reporting the product qualification plan,
2. Leading problem solving in case of reliability or T0 failures,
3. Handling correlation activities (IQC, OQC, ...),
4. Managing Customer support (Quality readiness, Returns) & communication as Quality Direct Responsible Interface (DRI).
The candidate will also have the responsibility of supporting Shenzhen production through:
1. Customer returns analysis: root cause analysis leadership, corrective action tracking, 8D report completion and communication with Customer as quality DRI.
2. Weekly reporting to the Customer: providing customer return status and Key Parameters indicators (cycle time, FA success rate, PPM rate trends).
3. Collecting data from Manufacturing QA and Operations (IQC, OQC, yield, pareto of failures, line audit, action plan, SPC) and from Reliability to be reported into the weekly.
4. Communication to the Customer about NCL alert and action plan for release / PCN plan. Negotiate those plans with customer when challenged
5. MRB: to provide final lot disposition to local organization (operations, quality) for lots on hold in MRB
6. Cross functional communication with local organizations (operations, quality, R&D) and local / overseas Division organizations (Product Engineering, QA, planning) |
| Root cause analysis methodology, Ishikawa/fishbone, 5-Whys, Is/Is not, 8D methodology and reporting
Risk analysis / FMEA approaches
FA methodology et FA technics knowledge
Strong Customer communication, negotiation, leadership and decision making skills |
