| What We’re Looking For
As a Project Delivery Manager, you’ll be responsible the successfully delivery of all elements, to specified levels of time, budget and quality. You will act as a point of contact to different stakeholder across the enterprise. You will need to work closely with the project/product team to deliver the solution on-time and on-budget, as well as focusing on actively remove roadblock during the end-to-end solution delivery. You will apply the latest agile development methodology and process to deliver software with speed and quality. You will work in an energetic project team in a start-up like setting to contribute to the success of our digital initiative. You are also responsible to couch, mentor and train other team members on processes and technologies. You should be excellent communication and documentation skills.
What You Will Generally Be Doing
• To monitor multiple projects from the initiation and take the responsibility for its successful delivery
• Work directly with stakeholders and our development team to ensure a smooth and successful project and solution delivery.
• Work closely with the product team to understand the scope of the projects, assist in resource estimation and project schedule development.
• Apply project management skill with agile methodology skills to manage the project
• Work as scrum master role in project team if necessary
• Liaison and communicate with regional technology, compliance and security to make sure that our engineering team could perform their tasks on time with the least dependency.
• Enforce proper process and documentation to meet the IT audit requirements
• Maintain the project budget and resource tracking
• Prepare progress reports for senior management
• Communicating changes and issues to stakeholders and management team
• Developing a lasting relationship with customers, clients and LBU partners
• Assist the team to resolve production issues
• Coach, mentor, motivate and train team members with less experience
• Make sure that the deliverables are of highest quality and professionalism |
| What You Will Need
• Degree holder or above in Computer Science or Computer Engineering or Information Management
• Over 5+ years relevant experience of IT service delivery management, as well as outsourcing management
• Scrum Master/Professional Project Management (PMP) Certification from accredited intuition preferred
• Must be fluent in English (both verbal and written) as the role involves dealing with different stakeholders in different countries.
• Knowledge of Agile/Scrum methodologies and experience using the Atlassian suite (JIRA, Confluence, etc.) for project delivery
• Knowledge and experience in positioning and selling sizeable professional services deals in a product vendor environment with a track record of meeting or exceeding your quota along with an in-depth knowledge of the commercial constructs of the professional services programs
• Understanding the value of the professional services to enable customer success and accelerate product value realisation
• Proficiency and track record in building and managing productive relationships with your counterparts across functional groups, partners and customers community, which helped in delivering successful customer business outcomes through a mutually beneficial approach
• Ability to manage a portfolio of expanding customers. Balancing; time management, prioritisation, customer needs and internal & external expectations
• Engagement Planning - technical understanding, strategic mindset, translating our services into a tangible project plan
• Engagement Execution - develop mutual close plans, identify and mitigate risk, conclude commercial agreements, status reporting, and operations
• Post Engagement - ability to identify renewal and add-on opportunities, using lessons learned and looping them back into our internal best practices
• Deep program management experience managing multiple projects varying in size at one time.
• Track record of executing projects from start to finish with a strong prioritisation and time management POV
• Ability to manage and enforce the change management process
• Awareness and some experience in execution of the organisation change management and enablement initiatives
• Track record of reviving high pressure/at-risk accounts
• Highly collaborative with Services sellers, architects, consultants, third-party partners, and customers
• Generalist attributes between technology, consulting, project delivery, and internal practice building
• Business language proficiency Mandarin. Cantonese is also a big plus.
• Financial sector (banking, insurance etc.) knowledge and experience is preferred. |
