Manages the relationships with the Customer Product Engineer team, Process Expert team as well as Quality team
Collaborates with the Divisions Operation, Program Management and Quality to facilitate an evaluation of risk assessment to identify the root cause for failure analysis and customer returns.
Is the technical interface to the customer on Divisions request in term of EWS, FT yield analysis
In case of quality problems on mature technology convinces the final customer that the problem is addressed and under control, providing technical answers and action plans during conf call or meetings
Co-work with product group, division and other regional colleagues to ensure continuous quality and technical solutions improvement for key RFSOI/B55 wafer foundry customer’s projects
Expertise in case of specific problems and reliability issues or in case of improvements needed, based on his/her full knowledge of technology process flow and specific process block |